Join Capitec Bank as a Service Consultant in 2024
Shape the Future of Banking
Capitec Bank is seeking energetic and self-motivated individuals to join our team as Service Consultants. If you’re passionate about providing exceptional service in banking careers in South Africa, this role is for you!
Key Responsibilities
- Client Engagement: Welcome clients warmly and manage branch flow efficiently to enhance their experience in customer service roles in banking.
- Exceptional Service: Understand and exceed client needs in areas like savings, transactions, credit, and insurance.
- Data Management: Accurately gather and capture client information for loan approvals and process deposit/enquiry transactions.
- Product Promotion: Stay informed about Capitec’s Global One products to offer tailored solutions in the best interest of clients.
- Professional Representation: Present yourself in alignment with Capitec’s brand standards.
Qualifications
- Minimum Education: Grade 12 National Certificate or equivalent vocational qualification.
Skills and Knowledge Required
- Basic Calculations: Competence in basic arithmetic.
- Product Knowledge: Familiarity with Capitec Bank products and business processes.
- Communication Skills: Excellent verbal and written communication.
- Computer Literacy: Proficiency in MS Word, MS Excel, and MS Outlook.
- Interpersonal Skills: Strong ability to build relationships and manage client interactions.
- Problem-Solving: Capable of addressing client issues effectively.
- Attention to Detail: Ensure accuracy in all tasks.
Additional Requirements
- Clear Background: Must have a clear criminal and credit record.
- Fingerprint Recognition: Must have recognizable fingerprints in Capitec Bank’s internal system.
Company Culture and Values
At Capitec Bank, we are dedicated to simplifying banking and empowering our clients. Our core values emphasize innovation, teamwork, and a client-centric approach. Join a team committed to making a positive impact in our clients’ lives through integrity and excellence in financial services employment.
Benefits & Perks
- Competitive Salary: Attractive compensation package.
- Comprehensive Health Insurance: Ensuring your well-being and that of your family.
- Retirement Savings Plan: Secure your financial future.
- Generous Paid Time Off: Balance work and personal life effectively.
- Professional Development: Opportunities for growth and advancement in your banking career.
- Supportive Work Environment: Join an inclusive team that values collaboration.
How to Apply
If you’re excited about providing outstanding client service and want to be part of a leading bank that values its employees, we encourage you to apply!